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Package Delivery Tips for Bend Apartment Managers

The holiday season is a time for giving. It’s a time for receiving too. Receiving tons of packages in the mail, that is!

Whether tenants are ordering packages for other people or they’re receiving presents in the mail, dealing with all those packages can cause real problems. Knowing how to deal with the influx of packages during the holiday season is important for all Bend apartment managers.

Install oversized mailboxes

Some boxes won’t fit in any mailbox, no matter how big, but you can drastically reduce the number of packages that pile up outside by installing larger mailboxes for your residents. That way, large envelopes and small boxes can be tucked safely inside, away from prying eyes.

Install smart locks

If your apartment complex has a locked entry, consider installing smart locks. Instead of the delivery driver leaving packages outside or at the office, you can give them a special code that allows them to enter the building and leave packages in common areas.

Accept packages in the office

Think very carefully about whether or not you want to accept packages in the office. It can eliminate the possibility of stolen packages, which your residents will appreciate, but it can take a lot of time out of your day. If you choose not to accept packages in the office, make sure you remind residents that this is the case with a friendly email.

Don’t let the endless stream of packages turn you into a Scrooge this holiday season! With these tips, all Bend apartment managers can ensure package deliveries go as smoothly as possible.

Maintenance Tips That Will Preserve Your Bend Apartment When the Temperature Drops

It’s important to maintain your Bend apartment year-round. That means doing a little cleaning in the spring, but it also means making sure your property is ready for colder temperatures.

Here are a few maintenance tips that will make sure your Bend apartment makes it through the coldest season of the year.

Prevent frozen pipes

A frozen pipe can end up costing you a lot of money. If one bursts when the temperature drops, your Bend apartment could be flooded, which means spending tens of thousands of dollars on renovations.

Protecting your pipes is fairly easy. Start by making sure they’re properly insulated. If you have empty units, consider turning the water off, or at least make sure to turn on the heat so they don’t freeze.

You can get your tenants to help too. Ask them to open cabinet doors to heat pipes and ask them to leave the faucet dripping overnight if the temperature is going to drop particularly low.

Roof maintenance

Heavy snow and ice can really do a number on a roof, especially if it’s not being properly maintained. Before the winter weather comes in full force, do an inspection of the roof. Repair any broken or damaged shingles, replace flashing, and consider replacing the roof, if needed. It’s better to do it in the fall than realize a repair or a replacement needs to be made in the dead of winter.

Don’t forget to trim trees to prevent damage too! If you could use a little help, give us a call. Our property maintenance crew would be happy to winterize your Bend apartment.

 

 

Things to Consider When Renting an Apartment That Don’t Have Anything to Do With Money

When it’s time to move, your bank account probably comes to mind. It’s extremely important to find an apartment you can afford. That means knowing how much the deposit is, how much the monthly rent is going to be, and if there are any pet fees. You’ll also want to consider the fact that your rent will likely go up every year or two. Will you be able to afford your apartment then?

There’s no doubt that knowing what you can afford is important, but that’s not the only thing you should think about when renting an apartment.

Here are a few additional things you should consider that don’t have anything to do with money.

What kind of rental do you want?

It’s important to think about what kind of rental you want because there are so many different choices! Living in a large apartment complex is very different than renting a single-family home on a dead-end street.

In a way, this question addresses your lifestyle. Do you want to live in a trendy apartment downtown so you’re close to the action? Or would you rather live in a townhouse in a quiet neighborhood?

If you find an apartment that matches your lifestyle, you can greatly reduce the chances of having to move when your lease is up.

Amenities

Once you’ve figured out exactly what kind of apartment you want, you have to think about the things the unit has to offer. What’s important to one renter may not be important to another.

Maybe stainless-steel appliances are a must. Or maybe it’s all about the flooring. No matter what your requirements are, write them down before you start looking for your new apartment.

Don’t forget about what the apartment has to offer as well! Complexes with pools are great for families, while tennis courts and workout facilities are good for those who like to stay in shape.

Maintenance

People get so caught up in the excitement of renting an apartment that they often overlook the things that are really important. A beautiful granite countertop and a fancy shower head are great amenities, but even the warmest fireplace isn’t worth having to deal with crummy maintenance.

Check reviews online and see if you can learn a little bit more about how the maintenance team operates. Do they respond to emergencies quickly? Do they process work orders efficiently? These are things you’ll want to figure out ahead of time so you aren’t stuck living in your new apartment with a bathtub that won’t drain properly.

The landlord

Not only should you think about the maintenance crew, you should also think about the landlord. You don’t want to find yourself in a nightmare situation dealing with an impossible landlord.

You want to make sure you’re dealing with a friendly professional. When touring an apartment, don’t be afraid to ask questions to see how they respond. Meet all the people in the office.

You should also think about whether you want to rent from a single landlord, or if you would prefer a property management company. Although renting from a single landlord can make renting an apartment feel more personal, a property management company is more likely to deal with issues in a timely manner.

If you’re renting an apartment, give us a call! We have a wide variety of properties that are perfect for every family.

 

3 Convincing Reasons Why You Should Move in the Winter

No one likes to move. It’s a huge hassle. The only thing that takes longer than packing boxes is unpacking them at your new location. To make the entire process easier, many people choose to move when the weather is nice.

There’s no doubt that there are plenty of benefits to moving in the spring, summer, and fall, but that doesn’t mean you should discount the possibility of a move in the winter. There are actually some very good reasons to pack your bags and move into a new home when the weather is cold.

  1. You’ll save money

Supply and demand dictate costs in the moving industry, as is the case in any other industry. Business for movers picks up in the spring, peaks in the summer, then eventually reduces down to almost nothing in the winter.

While demand is high, moving can be more expensive as companies attempt to take advantage of the influx of business. As the weather starts to get colder in September and October, you’ll likely see moving companies offer special deals on their services. Those deals are usually at their best in December, January, and February.

Make your move even cheaper by moving in the middle of the week and the middle of the month. By maximizing the power of your dollars in the winter, you can get the white glove service you would only dream of when moving other times throughout the year.

  1. There’s a lot less competition

This is a likely conclusion once you know winter is the slow season for moving companies. With less competition, prices are lower, but that’s not the only competition we’re talking about. If you’ve ever moved during the busy season in an urban area, you know how congested it can get.

If you’re moving during the summer on a weekend, you can bet you’ll be fighting with other moving trucks on the road. If you’re moving into an apartment or on a busy street, you likely won’t be the only truck in the area. Add to that the increased traffic during the warmer months, and you can see why moving in the summer can actually be a pain.

Adding storage to your moving plan? Storage facilities are busier than ever during the warmest months of the year. Don’t be surprised if you have to wait for someone to move their vehicle in order to get into your unit.

  1. You can worry less about your belongings

Hot temperatures aren’t kind to the things you have packed in your boxes. A professional moving company can help safeguard your belongings, but accidents happen. Especially if your boxes are packed inside a hot metal truck.

Items that can easily be destroyed by the heat include:

  • Vinyl records
  • Candles
  • Soap
  • Makeup
  • Food

If something does melt, it could take out the stuff it melts all over, which means even more of your belongings could get destroyed. In the winter, everything is perfectly preserved so you don’t have to worry about how long the movers are taking to get that box of collectible records off the truck.

Many people may avoid a move in the winter, but now you know better. By moving your stuff during the coldest months of the year, you can save time and money. You may never move in the summer again!

Why Tenants Love Professional Landlord Services

There’s no doubt that professional landlord services can make your life as a property owner a lot easier. They can help you save time by providing you with maintenance services, professional marketing, and they can even make collecting rent a lot easier. But, it’s not just you who’s glad to see a professional on property.

Tenants love professional landlord services too. Here’s why.

Concerns are addressed in a timely manner

As a property owner, you’re busy. Especially if owning property isn’t all you do. Sometimes you simply won’t have time to deal with a tenant’s issue right away.

Although it’s understandable that you may not be able to drop everything and go to a tenant’s aid, it’s extremely frustrating for your tenant. Even a small problem can greatly affect their quality of life because they have to live with it day-in and day-out.

Professional landlord services know how important it is to take care of issues in a timely manner, and they actually have the time to do it. Whether it’s an emergency leak in the middle of the night or it’s a drippy faucet, tenants are happy to know it’ll all be taken care of quickly.

Expectations are clear

Organization and managing expectations are huge parts of property ownership, and yet they often fall by the wayside because there are seemingly more important things to do. Maybe one month you didn’t realize a tenant paid rent late, but the next month you charge them a late fee. Or maybe you weren’t upfront about parking, or laundry room rules. No matter how seemingly insignificant, tenants become easily frustrated if they aren’t exactly sure what to expect.

A property management company that provides professional landlord services has crossed all their T’s and dotted all their I’s. Rules are clearly outlined in leases and tenant handbooks so they’re easy to follow. That makes everyday life easier for a tenant.

They’re happier with their neighbors

It may not seem obvious at first glance that landlord services would make tenants happier with their neighbors, but it’s true.

A property management company knows the proper way to screen tenants. That means finding quality tenants that pay rent on time and keep the property in good condition. That’s good for you, but it’s good for the other people living on your property as well.

Quality tenants are likely to be quieter, friendlier, and they stick around longer, so people know who they’re living next to. That can make for a much more comfortable living environment.

More trustworthy

Landlord services from a property management company are also generally more trustworthy. Tenants want to know that their landlord cares. Many one-off landlords don’t. A tenant can feel like they’re taking a real risk renting from someone who doesn’t do property management for a living.

A property management company gives a house or an apartment an air of professionalism. That can put a tenant’s mind at ease that the quality of the property and landlord services will be up to their expectations.

If you want to make your job as a property owner easier, or if you’re looking for ways to boost retention by making sure your tenants are happy, give Mountain View Property Management a call today. We’d be happy to tell you more about all of the landlord services we offer to property owners throughout Central Oregon.

3 Reasons to Sell Your Rental Property

Investing in property can be very lucrative, but that doesn’t mean you always know exactly what you’re getting into when you purchase your first rental home or apartment complex.

As the months and years roll by, you may start to wonder if your rental property is really worth keeping around. Here are three reasons why you might decide to sell.

  • It isn’t making money

 

Whether it’s due to never-ending repairs or property taxes are eating up all your profits, you may realize that your particular property isn’t paying out as much as you thought it would.

Just make sure you evaluate the property closely before you toss it. If rent is likely to increase in the area, or if your tax situation will change in the near future, it may be worth hanging onto that property after all.

  • Too much of a hassle

 

Managing and maintaining a property is one thing. Managing tenants is quite another. Between repairs and dealing with late payments and rental disputes, you may discover that you aren’t up to the task of dealing with tenants after all.

  • Not enough time

 

Maybe when you first bought that rental property you had plenty of time to manage it. Maybe now you realize you don’t have as much time as you thought.

If family or another job is taking up more of your time than before, you may want to consider selling your rental property. Or, you could hire a property management company to help! Give us a call and we can help you hang onto your rental property by doing all the hard work for you.

How to Know If Renting an Apartment Is Right for You

Many people assume that those living in an apartment are doing so because they aren’t ready to purchase a house just yet. Although this is sometimes the case, it isn’t always.

Some people choose to live in an apartment because it really is the best housing choice for their family. If you’re considering renting an apartment, how do you know if it’s the right choice for you?

Here are a few considerations that will help you determine if you’ll enjoy apartment life.

You want to live a minimalist lifestyle

Are you surrounded by stuff you don’t really want or need and you just can’t wait to get rid of it all? Or maybe you don’t have a lot of stuff, and you’d like to keep it that way? Living in an apartment can support a minimalist lifestyle.

It’s common knowledge that you’ll fill the space you have. If you have a three-bedroom home, you’ll likely fill it in no time. If you have a small one-bedroom apartment, you’ll fill it too, but you will be forced to be mindful about everything you own. There’s only so much you can get into a small closet!

You want to save money

This one may come as a bit of a surprise. After all, you’ve probably grown up hearing that owning a house is an investment—that paying rent is like throwing money down the toilet. Well, we don’t agree.

Living in an apartment can actually help you save money. Chances are, you’ll end up paying less in rent every month than you would on a mortgage payment. The difference can be put into a savings account.

You’ll save big on maintenance costs too. If something goes wrong with the septic system or a major appliance needs to be replaced, your landlord is responsible for footing the bill. If you own your own home, you’ll have to scrounge up the money to make the repair yourself.

You hate doing yard work

Owning a home sounds great on the surface, because you don’t have to answer to a landlord, but a lot goes into maintaining the property. Not only are you responsible for maintaining the interior of your home, you have to spend a lot of time maintaining the exterior of your home as well.

When renting an apartment, you don’t have to mow the lawn, trim the bushes, or mulch the flower beds. You can save a lot of time in the winter too because you don’t have to worry about shoveling the sidewalk or snow blowing the driveway.

You like the lifestyle

There is definitely a different lifestyle when it comes to apartment living. It means you can spend less time working on home improvement projects and more time catching up with friends at your favorite restaurant. It’s also a good choice if you like living around people. Many renters enjoy living in close proximity to neighbors who enjoy the same lifestyle.

Renting an apartment isn’t for everyone. If you prefer to have control over where you live, if you enjoy completing home improvement projects, or if your family needs a lot of space, an apartment probably isn’t the best choice for you. But, if the items on this list sound great, consider browsing available apartments in your area!

A Few Reasons Why You Might Want to Live Near a College Campus, Even If You Aren’t Attending

It makes sense why college students would want to live near campus, and on the surface, it makes equal sense that others would want to avoid college campuses like the plague. However, there are some surprising reasons why you might want to live near a college campus after all, even if you aren’t attending.

The area will be well-maintained

Apartment complexes can be notoriously bad for taking care of the exterior of the property. It isn’t uncommon to see trash piled up outside or out-of-control shrubbery outside a rental home. That isn’t usually the case in a college town.

The campus itself is well-maintained, and it usually permeates into the neighborhoods near campus. Plus, there is usually plenty of well-maintained greenspace near college campuses, which means you may actually enjoy the view outside your window.

It’s usually safer

It isn’t uncommon for college campuses to hire security to patrol the area day and night in order to keep the students safe. By living in the area, you can take advantage of this additional layer of security as well.

The area is built for pedestrians

If you like walking, or if you don’t have a car, a college campus may be a good place to live because they’re usually built for pedestrians. Not only are there plenty of sidewalks, there are usually plenty of bus routes that stop frequently in the area.

With these reasons, it may be well worth your time to check out that university property after all!

Tips for Pricing Your Redmond Rental Property

Have a home or an apartment that you’d like to rent? Before you can post it online, you have to know how much to charge.

Here are a few tips that will enable you to price your Redmond rental property properly.

Compare similar properties in the area

What you charge for a house will be very different from what you can charge for a two-bedroom apartment. The area you’re located in matters too.

Start by comparing properties that are similar to yours in your area. Consider square footage and the condition of the property when making comparisons.

Know the difference between advertised and rental prices

When you’re comparing prices to other properties, it’s important to know that the advertised price is different than the rental price.

Properties generally end up renting for less than what they’ve been advertised for, especially right at first, so make sure you factor that in when you’re pricing your Redmond rental property.

Having trouble pricing your Redmond rental property? Leave it to the pros at Mountain View Property Management. Give us a call today and we’d be happy to help you find the perfect price for your apartment, house, or condo.

The 4 Stages of the Renter Life Cycle, and How to Get the Most out of Every Stage

Many property managers spend a lot of time attracting tenants. From taking the right photos to video tours, there are a lot of cool ways to attract tenants to your property. But, your job doesn’t start and end when your tenants sign a lease.

There are actually 4 stages to the renter life cycle, and it can really pay off in the long run to pay attention to each and every one.

  1. Courtship

As mentioned earlier, this is what many property managers spend the most time on. Taking pictures is important, but you should also show prospective renters additional benefits of your property.

Do you have any rent incentives or referral programs? Can you refer them to glowing testimonials of your business? For many renters, it’s more about the details than it is the trim in the kitchen.

  1. Move-in

How easy do you make it to move in? Are you willing to drop off the keys at the property? Do you partner with a truck rental business in the area to offer special deals to your renters?

  1. The first 30 days

Go above and beyond to make your renter feel like a rockstar those first 30 days. Deal with any concerns promptly, have a strong presence on property, and check in to see how they’re doing in their new home.

  1. Property changes

Most tenants don’t want to be bothered needlessly. After the first 30 days, send updates through email or text alerts, but avoid being too intrusive. If you want to go above and beyond, host a barbecue or send out special holiday thank-yous to your tenants.

Each stage takes a different approach, but by mastering each approach, you can find renters faster and keep them for longer. That will enable your property management business to be successful for many years to come.

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