It isn’t uncommon to experience a problem in your rental every now and then. Unfortunately, many problems don’t occur during business hours. Instead, you may be left facing a problem in the evening or in the afternoon on a Saturday.
It’s important to understand that your landlord needs time off too! You shouldn’t be calling your landlord every single time something goes wrong. The key is knowing the difference between an emergency that needs attention immediately and one that can wait until Monday.
Here are a few common problems you may face that aren’t worthy of an emergency call to your landlord. They should wait until business hours instead.
- No hot water
There are few things worse than stepping into the shower or running a bath and discovering that there is no hot water. This is an inconvenience for sure, but it’s not an emergency.
In many cases, the issue isn’t permanent, so there’s no need to call your landlord. You should keep an eye on the hot water though. If you wake up in the morning and there’s still no hot water, call in a maintenance request during regular business hours.
- Noise complaints and security issues
Living near others can be a challenge. It isn’t uncommon to be bothered by loud music, fighting neighbors, and more. No matter how troubling, your landlord shouldn’t have to deal with these issues afterhours.
If the issue is a serious hindrance, you should call the police. For example, if there’s a raging party going on at one in the morning or if there’s a physical altercation taking place in your building.
It is still a good idea to let your landlord know what’s going on, just do it by leaving a message or calling during regular business hours. If the disturbances are a regular occurrence, your landlord may want to do something about it.
- Appliances stop working
Have a burner that’s stopped working? Although it may make cooking dinner a bit of a challenge, it isn’t considered an emergency. That includes the stove as well. There are other ways you can get your hands on dinner, so the call can wait until the morning.
You also shouldn’t call the emergency line if your refrigerator has stopped working. By keeping the door shut, you can preserve your food until you can give your landlord a call the next day.
- Clogged toilet
This one comes as a bit of a surprise to some people, but that’s because there are a few exceptions. Never call on a toilet that you haven’t tried to plunge. A simple plunger will take care of most problems.
If you’ve tried plunging and it’s not doing the job, you may be able to place an emergency call, but only if it’s the only toilet in the unit. If you have another bathroom, one broken toilet is not considered an emergency.
Every landlord is a bit different. For example, some may consider a lockout an emergency, while others won’t. It’s important that you speak with your landlord so you know when it’s appropriate to call in an emergency.